Frequently Asked Questions
FAQ
Why would I outsource my telemarketing opposed to having an in-house team?
Outsourcing your telemarketing is always an excellent way of generating new business without the hassle of running a team in house. This means no downtime, no sick days, no commissions or annual leave. As well as this, you have the flexibility to turn on and turn off your pipeline through the peaks and troughs of your industries typically slow/busy times of the year.
How does a telemarketing campaign work?
Telemarketing campaigns are completely bespoke and built with a purpose of being an extension of your company. We have various models which we can alter to suit all business models depending on whether you’re a sole trader, an SME or a large enterprise. Click the “let’s get started” button below to find out about our bespoke models.
How long does it take to get a telemarketing campaign set up?
After years of experience in a multitude of industries the process we have in place streamlines the process of getting a campaign “set up”. We use our experience and knowledge of your industry to quickly gain the concept of your specifications and collaborate with yourselves to ensure we’re representing your business as if we were sat in the same room as you. Typically, once we have a signed agreement in place, we can be set up and generating you new business in as little as two weeks whilst providing the essential confidence that we will not only succeed but exceed your expectations as a business.
What level of sales experience does your team have?
All of our staff have a minimum of 3 years sales experience and the purpose of this is to install confidence in our clients that we will be able to deliver excellent results in some of the most niche of industries. We also provide on-going training for all members of the team
What is the average ROI expectancy for a telemarketing campaign?
It has been said that for every £1 spent on telemarketing is expected to yield £11.
*Statistics based on market research conducted by Statista.*
Why would I look to use outsourced field sales?
Field sales is the quickest and easiest way to get your product/service in front of your ideal target market. Typically, this allows for a much higher market penetration as you’re able to put a face to the product which allows for higher conversion rates.
How much does a telemarketing campaign cost?
Our telemarketing services are completely tailored which means giving an accurate idea of a cost can be difficult, but we have recently introduced a starter campaign which allows businesses to get set up and winning business for as little as £1400.
How long do telemarketing campaigns run for?
This is completely down to your vision of a campaign. We can either run monthly rolling campaigns or longer contracted hours which can be scheduled over 12 weeks. Monthly campaigns allow for smaller payments with the ability to have constant reviews on the performance. Whereas the longer contracted campaigns are better for growing a pipeline, database enrichment and measurability on the initial investment in terms of ROI.
What is the difference between Lead Generation and Appointment Setting?
Lead generation is typically used to prequalify prospects that you would like your existing team to follow up with. We would use certain criteria that is set by yourself to ensure that your in-house sales team (or yourself) can spend your time closing prospects opposed to the physical prospecting process. Appointment setting is slightly different in that we not only prequalify a prospect for you, but we also take it one step further and get you in front of the prospect we have been speaking to. An appointment is only classed as an appointment once the prospect has agreed to a suitable date/time, with an accepted calendar invite in your diary
What Industries have you worked with in the past?
The short answer is “Most!” However, to name a few we have excelled in Cleaning, Logistics & Warehousing, Fire & Security, Telecommunications, Energy, Hospitality & Events, Facilities Management (including HVAC and all other reactive/proactive maintenance), Pharmaceuticals and many, many more. We will sell/promote just about any product or service.